The notorious “awaiting final release” In Louisville KY
UPDATE: So for everyone saying UPS has zero control over it — turns out that wasn’t completely the case. UPS confirmed this morning that my package had not received final release from US Customs, but they retriggered the release and it has now been fully released. It’s finally cleared, so now I’m just waiting to see if it actually departs Louisville instead of getting stuck in the Kentucky black hole 😂. UPS does have a customs brokerage role, even though CBP makes the actual release decision.
I swear this status is driving me insane. My package is an international UPS Express Saver and it’s been sitting in Louisville since 8/15 showing “The package is at the clearing agency awaiting final release.”
Literally no useful updates since.
Delivery has already been pushed back 3 times: Monday → Tuesday → Wednesday 8/19, 9:15 AM–1:15 PM. It’s now 2 AM Wednesday and it’s still showing the same damn status.
Is this actually a customs hold or does UPS just leave this status up forever? Anyone else had this happen in Louisville and eventually had their package move?