Insta360 X3 Water Damage
Pretty disappointed with my Insta360 X3 and wanted to see if anyone else has had this happen.
I purchased the camera in March and it is still under warranty.
I only took it into the water once, to about 1 meter deep, after carefully confirming the USB and battery covers were fully closed. I slowly lowered it into the water to avoid splashing.
I later noticed a small amount of water in the charging port, so I immediately stopped using it and dried it out with silica gel packets for 3 days.
Since then, the touchscreen glitches (see video),it randomly stops recording, and the memory readings are inaccurate.
I sent the camera to Insta360 for warranty service, and it is currently with them. Their technicians couldn’t replicate my issues but did confirm water damage and want $180 to replace the motherboard and battery.
I’m pretty frustrated, especially since the camera is under warranty, was only used in water once, and the X3 is advertised as IPX8 waterproof.
Has anyone else experienced water damage with their X3 despite the covers being properly closed?