We just hit a record for post-offer no-shows - anyone else? [N/A]
Wanted to get a gut check from other HR folks, because it feels like this has picked up noticeably over the past year
Same story every time: we make an offer, candidate accepts, sometimes even signs paperwork - and then just disappears before day one. No call, no text, nothing. It's happened three times in the last two months across different departments, and hiring managers are running out of patience. Honestly, so am I.
I get that the market's competitive and people are juggling multiple offers. But it's the total silence that gets me. We're holding the role open, turning away other candidates, prepping onboarding - and the person's already checked out without saying a word.
Questions for the group:
- Are you seeing more of this lately, or does it come in waves?
- Have you changed anything in the window between offer acceptance and start date to keep candidates engaged?
- How do you handle the conversation with a frustrated hiring manager when it happens?
We've started doing informal check-in calls between offer and start date, but it feels like a band-aid at best. Curious what's actually working for other teams.