u/PracticalMarzipan505

Hey everyone,

I’m honestly going through a really difficult situation and wanted to post here in case someone has experience with this process.

My Walmart Marketplace account was terminated under “Trust & Safety” after only about 3 weeks of selling. At first, I received no clear explanation at all, but after speaking with a Walmart representative, I was told the account was likely terminated because the return rate reached around 9%.

The confusing part is:

• The account was extremely new
• My overall metrics were actually very strong
• I operate a real business with real inventory
• Orders were genuinely being fulfilled and shipped
• Sales were growing very quickly

The products I was selling were sensitive, and some returns may have happened because even small shipping impacts can damage these products during transit. Once we noticed this pattern, we had already started improving our packaging and protection process.

What I’m really trying to understand is:
Has anyone here actually managed to recover a terminated Trust & Safety account after submitting a POA or going through manual review?

Any advice from experienced Walmart sellers would genuinely mean a lot right now.

My Walmart Marketplace account was terminated today under “Trust & Safety” after only about 3 weeks of selling and honestly I still don’t understand why.

They gave me no specific reason at all besides a generic “Trust & Safety” message and said appeals would not be accepted.

The strange part is my metrics were actually very good and there were no major issues on the account. I’m a real business with real inventory and legitimate operations, so this was honestly shocking and very discouraging as a new seller.

After researching online, I found multiple posts from people saying new accounts with rapidly growing sales sometimes get automatically flagged by Walmart’s systems.

Has this happened to anyone else here? Did anyone manage to get their account reinstated after verification or manual review?

I’ve been reading a lot of Reddit posts and forum comments about similar situations and I’m honestly confused.

My Walmart Marketplace account got terminated today under “Trust & Safety” after only about 3 weeks of selling. My first sale was April 20, 2026, so I’m still a very new seller.

The strange part is that my metrics were actually good and sales started growing quickly. I never got a clear explanation for what exactly caused the termination.

While researching, I saw people saying new accounts with sudden sales volume increases sometimes get automatically flagged by Walmart’s risk systems.

Could this be some kind of automated mistake or false flag? Has anyone else experienced this as a new seller?