u/PreferencePopular292

I live in Dalston and we have a serious seagull problem. They rip open the bins, fight the other birds and kill them and they scream so much during the day and at night woke up nearly 200 flats at 4am. I kid you not they are the size of big cats! I don't know what's wrong with them but it's really causing an issue in the estate. How did they even get here in the first place. Anyways it's driving us up the wall

Does anyone else in Hackney have this issue?

Hiya I'm a lease holder and I've submitted a stage one formal complaint to the free holder who is a housing association (southern housing) and they said they would respond by 5pm on June the 4th 2026 and they didn't. What actions can I take? As the complaint is about asb and having a huge impact on my quality of life.

Long story short...

My family bhought our childhood home which is a flat in a estate in East London. Purchased it from our previous landlord which is a housing association.

Since purchasing we was told we will get a housing ownership officer allocated to us. We've been trying to find out who that is for a year.

I have an ongoing asb issue with a neighbour for 13 years. I've been through the processes possible to resolve this.

One day in February 2026 We received a hard copy letter from the home ownership officer. With no formal introduction. The letter was addressed to my mum who has nothing to do with the case, spelled her name wrong, date on the letter was for February 2025, she kept referring the letter as a email and her return date has no year on it. It was a very poorly written letter, I was very unhappy.

I scanned in the letter and relative documents. I asked her many questions I have been meaning to ask. It's now 3 months since my email and I have had no response. The asb issue is becoming so bad my career is a risk and so is my mental health.

Am I able to submit a stage one formal complaint to the housing association for this? What can I do to get someone to respond to me?