Dog sitting – been bitten several times, advise?
I've only recently started pet sitting and would really appreciate some advice from people with more experience.
I'm looking after a 4-year-old female cocker spaniel who arrived at my flat a two days ago. The owner described her as social, used to being around lots of people, great with kids and other dogs, with only some minor guarding issues (mainly that we shouldn't try to take toys out of her mouth).
However, things have been a lot more serious.
In two days, she has bitten me and my partner at least 5 times. Two incidents happened when she picked up sharp pieces of metal, so I understood why she reacted. The other incidents seemed completely unprovoked. Each time she broke a bit of skin, and we took pictures just in case.
Most of the time she's a genuinely happy, affectionate dog. Wagging her tail, seeking attention and happily accepting pets and belly rubs. But then, seemingly out of nowhere, she can switch to intense aggression. For example, the doorbell rang and we pointed towards the kitchen to stop her going for the delivery driver. We didn't touch her, but the pointing gesture alone triggered her. She suddenly went for my partner and bit down hard. Not just a quick warning or "leave me alone" snap, she really went for it.
What's so upsetting and confusing is that we can't work out what is distressing and triggering her.
I contacted the owner immediately after the first bite and asked if this has ever happened before. They apologised and said that she's probably just anxious because of the new environment and that she would hopefully settle.
She will be picked up in a few hours, so there's not much point cancelling at this stage. Until then, we're giving her plenty of space, avoiding unnecessary interaction/eye contact and keeping things as calm as possible.
I'm struggling with this because she's otherwise such a loving and well trained dog. I want to believe that the owner may genuinely not be aware of her behaviour around other people. In hindsight though, a few things bother me:
- They were quick to drop her off without a meet-and-greet. I didn't think much of it at the time as no client has ever taken me up on the offer. Lesson learned – it's something I'll insist on in the future before committing to taking a dog into my house.
- They didn't tell me how to manage the guarding issue, nor did they provide any information about the dog's routine (walks, feeding times, etc.). I realise I should have asked, but if the client doesn't provide these details I usually don't worry too much about sticking to a dog's exact routine. They usually settle in fine if they get food, treats and enough exercise. But if a dog is in any way anxious, then I'd like to keep some consistency in their routine as to not overwhelm them too much. Guess this sweet pup could have done well with it.
- They didn't provide a food and water bowl. Minor thing, but a bit weird? We don't have a dog so we're using our own plates. They also didn't bring a bed, just a clean towel for her to sleep on. No problem if that's what she's used to but I'm wondering if an item that smells of home could have prevented some of the escalations.
I think I mostly just need to air my frustration because she is such a loving dog otherwise. My partner and I love dogs and we were really looking forward to spending the weekend with her. We're so upset that instead it's left us shaken and injured.
We're wondering whether there were warning signs that we didn't recognise, whether there's something we've done to trigger this behaviour, or whether the owner has been completely irresponsible and simply hasn't been honest with us about the extent of her behaviour. It's difficult not to feel that we weren't given the information we needed to keep ourselves safe.