u/Prestigious_Rip3409

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Is a 20% refund an offer, for my broken GameSir Cyclone 2?

My GameSir Cyclone 2s mode switch broke while I was switching modes. The switch got stuck. When I pressed the trigger the little mode switch/lever broke.

I contacted the seller about it. They are only offering me a 20% refund of the purchase price.

I did not intentionally apply force or misuse the controller. It happened during use while changing modes.

Do you guys think I should accept the 20% refund or should I ask for a refund or replacement??