
SCAMMED BY SEAMLESS AI
I started Seamless.ai back in May 2026 since they promised me the whole world with their lead generation services. I made an appointment to get subscribed with them and waited for the Zoom call.
On the Zoom call back with one of their salesman in May I said "I want to try this out for a few months before fully committing to this and if anything changes I'll just call to let you know if I'll continue with Seamless in a few months". The salesman on that call even said he's not going anywhere and here to help me with anything I needed.
He made no mention of the annual "contract" I made with Seamless even after I made the comment: I'll just try it for a few months.
In mid-July I decided NOT to continue with Seamless.ai and thus my nightmare negan
- I called the their "Customer Success team" to cancel, no one answers and left a voicemail. No one responded.
- I called a few more times in the days after and left messages again- still no reply.
- I emailed the same Salesman from the Zoomcall- He emails me back saying he doesn't work their anymore (which is Strange) and someone else takes over the emails me and he tells me to contact billing.
- There's a Cancel Subscription link on their website but it's only after the 1 year is up. Againn, I DID NOT sign up for the one year contract
- I was then instructed to email their billing - It gets even worse from here: 2 people CC'd to the email respond to the email "We're sorry all contracts with seamless are annual and it will cancel when my year is up"- WHAT!!!
- I checked my bank statement and they charged me via Direct Bank Transfer for the this month (August) and made no mention of a refund.
Can anyone here help?
Is there a way to cancel and delete my account immediately?
What can I do to stop them from charging me now?