Issue with assigment and technical error
Hey :)
This is my first year with Unisa doing my Honours. I had an assignment due on 13 August.
I submitted the assignment on 30 July.
When submitting, I usually re-download the file from the Unisa portal to check if it was working.
I submitted early as I work full-time and had some major projects at work coming up that I knew would take a ton of time to complete too.
Last week, my Lecturer emailed to say that the file I uploaded is corrupt. Sadly, I was having some issues getting my Unisa mail synced to my new phone and only saw the mail after the assignment deadline.
I tried to download the file again, and it worked. Logged in on my phone, my partner's phone, and my PC at work. The file I submitted does download and open fine.
I did explain to my lecturer that the file is loading fine and asked if he could maybe re-try and download it again. I am sadly not getting a response, and the grade shown is 0.5/100.
Should I just give up and re-do the module next year or should I try and contact someone else in the department?