u/PrincessBow33

▲ 55 r/Staples

Customers device

In this day and age not knowing how your phone or PC works is willful ignorance. Straight up refusal to adapt to the world around you. It is NOT MY job to know how YOUR device works. I have an android. I know how MY device works. I know my device screenshot with a swipe of my palm. Do I know how to screenshot any other way no. Why not because my way works fine for me. It is not my fault you don't know how YOUR device works. If you pull up what you need to print. I tell you to email it to self serve then you look at me like you've never sent an email in your entire life is guess what still on you. However, you stand there giving me entitlement deer in headlights and I'm expected to walk a grown ass adult through sending an email. Forget trying to get them to use a QR code. It absolutely baffles me. The I don't know about technology. When I don't know something I look it up. How about you use the 2 braincells you have to hold hands and problem solve. I can tell that you've never had to figure something out before. Learn to read and follow instructions. It's that easy.

reddit.com
u/PrincessBow33 — 15 hours ago
▲ 24 r/Staples

Memorial Day Hours

Since this topic comes up every holiday, here is how holiday pay works.

If you work that day it is time and a half.

If you are full time you get 8 hours holiday pay IF you make it to your scheduled shift before and after the holiday.

If you are part time you get 4 hours holiday pay IF you've been with the company for a year, you make it to you scheduled shift before and after the holiday AND you worked a minimum of 45 hours in the 28 days prior to the holiday.

reddit.com
u/PrincessBow33 — 3 days ago
▲ 22 r/Staples

Single sign on for SB

They moved to single sign on for solution builder BUT it's not single sign as the system resets when you are away for too long. This should never have been changed as now the process to sign on to solution builder is longer. Then if you are a GM it is even longer as you then require a code from your phone to get in. For someone who has been here for over a decade my employee ID number just flows out of my fingers. I've also had the same password just number changes the entire time. The single sign on for SB is in my top worst tech changes I've seen while here.

Signing in to any of the systems is just ridiculous in general. I sign in at the beginning of the shift. Keep me signed in the WHOLE shift.

reddit.com
u/PrincessBow33 — 15 days ago