Some feedback and advice would be greatly appreciated.
So I recently picked up the car after paying $790 for 4 spark plug and ignition coil replacement. I was really anxious not having my car and for my mental health and I simply needed my car back for work and commuting. Still trying to get reimbursed the amount I paid and get this work honored under warranty as I still denied that the oil was not overfilled. To those that live in the northeast side of NJ. Please stay away from Glen Toyota of Fair Lawn NJ. The service advisor and manager were both extremely unprofessional and laughed at my face multiple times as I was trying to explain what their incompetent “master tech” did wrong when diagnosing my vehicle. A lot of snarky and disrespectful remarks were made towards me on the phone and even in person when picking up the vehicle. I made sure to even leave a lengthy review under the dealership on google explaining everything in detail. As for the car so far she runs fine thankfully but If any other issue arises (such as a leak like we all agreed upon was the issue) I’ll be taking this car in to a more reputable dealership. If you guys have any advice on what I should look out for so I can immediately get the car to a dealership please let me know. I appreciate all your guys help and advice this far.