u/PrismaticCompound

Hello Everyone,

We want to thank you for your patience while we worked to get these issues resolved.

We have completed fixes for the two major underlying issues we have been dealing with recently:

The sporadic disconnects which were affecting some users, especially with higher ping or packet loss should be resolved after some upgrades made by our hardware provider,,

The recent server lockups over the last 24 hours. We identified the root cause and made a patch which fixes this issue and do not expect it to happen again.,

If you are experiencing further connection issues, please reach out to BitCraft Support as we'd like to understand what issue might remain now that these have been dealt with. We look forward to sharing tomorrow's update with you all soon.

Minch Game Director

https://clockworklabs.helpshift.com/hc/en/4-bitcraft/

Hi everyone,

We know that some of you have been dealing with disconnections over the past few months. Our team has been investigating this thoroughly and has deployed several patches to improve stability in certain areas. However, our ongoing investigation into the root cause points to our provider.

Maintenance has been scheduled by our provider for August 5th, and we will provide further updates as they become available.

We apologise for the inconvenience and appreciate you sticking with us while we resolve this issue.

Hello everyone,

Since Friday, we have been pushing out fixes. The fixes that have been pushed out so far are as follows:

Fixed:

Fixed all players who had incorrectly migrated equipment state which was blocking equipping into some slots

Fixed a severe bug that was causing resource replacement (on Destroy or on Growth timer) to fail and break the cycle. We also have replaced several things in the world to put them back in a working state: All Temple Energy fonts, Hexite Deposits (only R17 was reported), All Maker's trees, Scholar Uncharted Activity, Tailoring Uncharted Activity, Profession Dungeon.

Fixed a Shop Bundle showing the wrong picture (looked like it included cart skin when it didn't)

Fixed some broken styling text on quests UI

Fixed a bug causing players tasks to reset early

Fixed players only having 3 tasks (now all should have 4)

Fixed wrong icon on fishing debuff (should make trophy fishing better ux)

We apologise for the inconvenience. We are currently investigating and fixing all the bugs that were reported following Friday's update. Thank you for your patience while we work to resolve these issues.