I Trusted MEGA With My Most Important Data, please Help Me Get It Back
I'm posting this here because I genuinely hope someone from the MEGA team will see it.
My account was compromised and deleted by someone who had gained access to it. I contacted MEGA support, and when they restored my account, I explicitly asked them to reset my password because I knew the attacker still had my login credentials. I wanted to make sure this couldn't happen again.
Unfortunately, my password was never changed. Because of that, the attacker was able to access my account again and delete it a second time. I'm now being told that my account can no longer be recovered.
The files on that account were irreplaceable to me. I trusted MEGA with my data and never imagined I would lose everything after specifically asking for my account to be secured. I was even planning to purchase a Pro III subscription, but right now my only concern is recovering my account and my files.
I'm asking the MEGA team to please review my case one last time. I did everything I could to prevent this from happening again, and I'm hoping there is still a way to recover my account. It would mean more than I can express