[CA] I’m so sorry this is a long post but I’m stuck :/
Hey everyone, I need some insight from healthcare HR professionals or recruiters. I was hired as a Labor and Delivery Clerk at a kinda understaffed hospital. I completed all my onboarding, but due to a massive communication glitch, I’m stuck.
Here is the exact timeline from the beginning:
The Week Before Orientation: I am cleared and ready to start. However, my onboarding coordinator sends my final orientation details incredibly late. By the time the email actually arrives in my inbox, the orientation has started. HR actually tells me I can still just show up late, but I decline since I live 1 hour away plus I didn't want my very first impression at a new hospital job to be the person who walks in late on day one. We agree to move me to the next orientation.
4 days later: Out of nowhere, I get an email from an Employee Health stating I need a shot that I missed which is fine. I can either take it or sign a declination. I email them saying I don’t want it. They said that’s fine, we will just say you declined it and we’re all good. I go to log into my hospital employee health accounts, but I’ve been unable to access it at all. I email the nurse and tell her if she has any updates regarding my orientation rescheduling date and why I’m unable to access my accounts she says she doesn’t know and CC’s my recruiter/onboarding coordinator.
4 days later: After hearing nothing from my recruiter all day (I called her, no answer | emailed as well, no answer) I call her direct line right as office hours are ending and leave a professional voicemail just asking about orientation rescheduling and my accounts access. Total radio silence. No email replies, no call backs. I try calling her direct line in the afternoon and it goes straight to voicemail (doesn't ring out). I also try calling the central onboarding hotline and it just rings out with no answer.
Today: My onboarding portal and immunization accounts are still locked out (they were locked after the orientation started and I wasn’t there due to the email being sent soooo late). I try calling the recruiter and the central onboarding line again—still straight to voicemail and no answers. They aren’t answering my calls or voicemails but I don’t think it’s just me, it’s probably everyone since I’ve called from different numbers as well.
The hospital runs orientations in blocks. The very next available orientation date isn't until June 12th.
When the nurse cleared me on Monday, she was fully able to access, edit, and approve my active file in the database.
My questions for HR:
Given that I chose not to show up late to that first orientation to protect my professional image, could HR be holding that against me, or is this just a scheduling lag?
If they were planning on rescinding my offer due to the medical delay, would Employee Health still have been allowed to manually process and clear my file days later?
Is it normal for a recruiter to completely ghost a fully compliant candidate just because the next orientation is a few weeks away?
Am I overreacting to normal corporate slowness, or should I be worried?
Am I really fired/rescinding? Would you guys do the same if I was one of your clients?
Thank you!