Flight cancelled, hotel compensation
Hi all.
On Wednesday we had a flight from Barcelona that was firstly delayed by 4 hours and then last minute cancelled. The only replacement flight was for 2 days later. We lined for maybe 5 hours all up, being moved around to multiple different lines, then as soon as we got to the front to organise our hotel etc, the workers shift needed and we got moved to another section to start lining up all again from scratch. We were extremely exhausted and upset after this as it was now midnight and decided to just book our own hotel for the two nights, keep all receipts and then file them for compensation. I guess I’m just checking if there is anyone who had this experience or similar to assure we will get compensation even if we didn’t wait in line again to have it organised at the airport. Any feedback would be great :) thanks