u/Proper-Weird-8938

Hello Eneba Support,

My Razer key activation issue remains unresolved.

My ticket was escalated to the seller, but it was subsequently closed on October 7, 2026. I still cannot activate my key, and when I try to create a new ticket, the system says I already have an open ticket.

I cannot reply to the closed ticket, so I have no way to continue receiving support.

Please have a support agent review my case, correct the ticket status, and reopen my original ticket. If the activation issue cannot be resolved, I would like to request a refund.

Thank you for your help.