WARNING: RETURNS AREN'T FREE ANYMORE! EVERY PURCHASE IS A RISK!
after being a long time customer, imagine my surprise when they want to offer me a measly $17 to keep $320 worth of items, or pay $64 for a return!
i was so shocked! I WOULD HAVE NEVER ORDERED IF I WOULD HAVE KNOWN! when you're doing interior design sometimes a product doesn't work. I REGRET THAT AN ITEM FROM WAYFAIR CAME INTO THE SEARCH RESULTS AND I STUPIDLY BOUGHT IT.
i used to actually recommend wayfair for certain things but that's LONG GONE and OVER!
i told the customer service associate that they will lose a customer who has spent thousands of dollars over the years for $64. they are rendered powerless by this horrible company.
THEIR WEBSITE IS MISLEADING. "DON'T LOVE IT? EASY 30 DAY RETURNS!" they fail to mention that your return will cost the same as a TANK OF GAS!
UNLESS THIS IS RESOLVED I WILL CONTINUE TO PREACH THE GOSPEL OF BOYCOTTING THIS COMPANY. I WILL CROSSPOST AND REPOST THIS UNTIL THE COWS COME HOME!
YOU ARE MISLEADING THE CONSUMER AND IT IS UNFAIR!