u/PsychologicalGuru

▲ 13 r/dbrand

Now will be a lifelong customer.

Bought the grip case for the fold 7 when it came out, it did take awhile to get but I was very happy with it. Unfortunately the other day I opened the phone and notice the front cover popped up a little. Then I noticed it broke near the top left corner. I emailed them to let them know I didnt even ask for anything just to give them a heads up and ask if they could help, they are sending me a new grip case and skin!

Now that is customer service on a level that I appreciate. Been having some very bad luck which is turning into good luck lately.

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u/PsychologicalGuru — 1 day ago