Flipkart Open Box Delivery: Received Daikin AC with major accessories missing. What are my options?
Hi everyone,
I recently ordered a Daikin 1.5 Ton 3-Star Split AC from Flipkart. It was delivered under Open Box Delivery.
During delivery, the executive only asked me to check for external damage like dents and scratches. Since this was my first Open Box Delivery, I assumed that was the complete inspection process.
After the delivery executive left, I unpacked the box properly and found that essential installation accessories were missing, including the copper connecting pipe, drain pipe, and other accessories required for installation. As a result, the AC cannot be installed.
I’ve already contacted Flipkart and also posted the issue on X (Twitter):
https://x.com/arpit2286/status/2073851980548891002?s=46
I’ve attached photos as evidence.
Has anyone faced a similar issue with Flipkart Open Box Delivery? Were you able to get the missing accessories or a replacement? Any suggestions on the fastest way to get this resolved would be appreciated.
Thanks!