PayPal transfer could not be completed
Hello, I’m new to freelance and recently opened a PayPal account since yan lang mode of payment ng client ko. It’s already past 30 days since I received my payment, past 30 days na when I finished their rigid verification, past 30 days na din when I linked 2 bank accounts. But both of them are receiving the same failed transactions. They are both valid and used regularly so I don’t know what’s the issue. I have tried putting a smaller amount, a higher amount, pero same results.
I checked in with PayPal’s US support, they said the issue was with my bank (they didn’t even let me know that under 21 days hold pa PayPal account ko that time), so I contacted my banks (Metrobank and BDO) and they said, “failed remittance should be coordinated completely with the sender’s bank.” So, pinagpasahan lang nila ako, what now😭
I waited for 2 more weeks after that, and until now, Transfer Failed pa din. Mag-issue na ako ng new invoice to my client, plus a new one who uses PayPal too, so I really need this to work. And more importantly, I need my money😭😭😭
Is there a PayPal PH support that can be more helpful? Or should I use a different bank account? Will there be another issue or waiting game if I registered to a new bank account?
Thank you in advance.