u/Puzzleheaded-Tap892

Hi for people who have collected from elocker for context i have placed an order ab 2 weeks ago. I was told earliest delivery date wld be ab 3-7 workong days, only to proceed when i have gotten a text from them saying that the order wld be completed and only after this text i am to proceed to the emart locker to get my items. The issue is i have tried contacting them to no avail but acc to the onens app the order status is completed has anyone encountered similar instances before wld appreciate advice