



Steiner T6xi Quality Control
Got my Steiner t6xi 2.5-15x in last week to find that the hardware for the locking turret was never installed unfortunately. Purchased through Expert Voice (which is fulfilled by Steiner/Burris out of Colorado).
Called and spoke with them a couple times. Option 1 to resolve is a 5-6 week lead time for warranty and shipping. Option 2 is to get an exchange by returning it for a refund and re-purchase per their sales team. No direct exchange option available. Sucks to have to send a brand new scope in for “warranty” when this supposedly passed their QC. Anyone else have experience with their lead time for warranty work? Debating if I just return it and buy something different unfortunately