u/QuickTrifle9159

I was using Zelle to send $200. As I hit submit, it said something along the lines of the transfer failed. I went back to my bank account, and it took the $200 out. When looking at Zelle, there is absolutely no record of the money actually being sent to the other person, and they never received it. (Yes, I contacted my bank. They basically said, "It was successfully taken out of your account," and denied my dispute.) It has been longer than a day and this is ridiculous. Where did my money go, and why is neither side taking accountability?

Edit: I usually get an email saying successfully sent, but I never even got that. I tried sending more after and that one worked, but still no sign of the other.