u/REM_lover0602

So, like so many other stories here, I get back from my trip and am told that I owe money for damaging the windshield. I did not damage the windshield. After asking for evidence, they sent me this picture. Can someone comment on the damage? I really can’t understand what they’re talking about. So frustrated, especially when the site of rental is a dark garage at the airport where there is no way I could possibly identify damage beforehand. Please let me know what you think and any advice on how to fight these charges. Second rental in a row (out of two total rentals from hertz) with bullshit damage report. Thanks.