u/RIP_that_President

Sharing my nightmare with PLDT lately:

• Sept 1–13: LOS, no internet at all.
• Sept 15: Down again from morning until afternoon.
• Sept 20 until now: Zero service, nothing.

Been calling their hotline every single day, same scripted replies, no actual fix. Already reported to NTC, DTI, and DICT. NTC even emailed sam@pldt.com.ph about my case, but still no action.

Honestly, this is ridiculous. Paying for a service that doesn’t exist, wasting time chasing them daily, and still nothing gets resolved.

Not to mention that I work from home and Globe and Smart have very weak to no signal inside our house even if I just live in Quezon City.

Does anyone have any tips or experience in dealing with this nonsense?