u/RagingBaritone2

Not sure if this has been mentioned, or if there is a simple way to fix this.

When we print color from an adobe PDF, the color is way off. I did research and it looks like it has something to do with the system trying to convert colors in the file and it isn’t correct. If I open a pdf as a jpeg and print, the colors are correct. Even after heavily adjusting levels, we aren’t able to get it close to what it looks like when printing as a jpeg.

A remedy that I found online was to select a “print as image” or something similar in properties, but I am not able to find a setting on our Xerox or Ricoh printers that is similar. Printing from the photo viewer gives us barely any options for printing also.

Anyone know of a fix for this? I’m going to submit a ticket, but I am assuming it will be a long wait, and a battle to get info from that process.

Anyone having issues with toner not auto shipping after getting a new Ricoh printer?

Ours was replaced with a new model about a month ago, and the toner doesn’t auto ship. This is the third time that I have had to call to express ship toner, and each time on the phone they express that there is nothing wrong with the printer and the only thing that they can do is ship us one toner at a time after we call.

I’ve put in tickets but there has been no resolution.