Warranty page is awful
Last year I bought an ESR 3-1 MagSafe charger with Cryoboost for my iPhone 14PM, Watch se and AirPods
I actívated the long 2 year warranty scanning the qr code and now it has stopped working correctly, it begins to charge and then stops, and so and so again and again, never really charging anything. I’ve tried different charging cubes, different cables, everything. And I’ve traced the root of the problem to the charger itself, so I thought “oh, it’s still under warranty, I’ll submit a claim, right?”
Well, no, firstly, it won’t let me upload any videos depicting the problem, and it won’t even recognize my country abbreviation.
Has anyone ever had this type of problems? If so, was it better contacting them via e mail?