Service tech claimed wired system is not repairable because "wires lose resistance with age"
I had a scheduled service call to troubleshoot a fault on my 3 year old security system. Instead of actually diagnosing the issue, the technician tried to push a full system replacement, telling me with a straight face that my 10-year-old home copper wiring was obsolete because "wires lose resistance as they age" and all sensors needed to be converted to wireless. There was nothing else he could do.
Having spent a lifetime in electronics, I called him out on the complete fiction. He wasn't interested in fixing the system, he was just fishing for an upsell.
Once caught, he immediately gave me attitude, rushed for the door, and said on his way out: "Well, cancel and go to another company then." I will be taking the “cancel” part of the advice!
It felt quite predatory as it assumed I didn’t know anything technical.
Be careful out there, folks—when the actual repair technicians are feeding customers fake physics, there’s a problem.