u/RealSwagQueen

I’m going to remain anonymous as well as my store but I really want to know if anyone else is experiencing this. They have gotten so strict with the rules to the point where pickers (Digital Shoppers) which is my department, can’t do our job. The higher ups I’m guessing the district managers who aren’t even involved in our store, told our team leads and coach that we aren’t doing good enough and everyone has to have an 85 pick rate. So I just got told about three weeks ago we have new rules to combat this issue (of course they made it 1,000,000 times worse) we can’t step on any shelves to grab anything (automatic termination), no bagging after shops, no more auto select unless it’s at the top of the options to pick from oversized and GMDs, etc., and they also use this point system for us in teams where if anyone breaks these rules they loose points for the team or have a low pick rate we loose points and get “talked to”. They also were starting to take away points if anyone used “too much ppto”. They now have the coaches and leads from the store or even another department “keep an eye on us” to make sure we aren’t breaking any of the rules. This started stressing us out even more to a point where we used to average 130 or sometimes higher. Now with these new rules and having them watch us our pick rate on average is 80 or 90 for almost everyone. I’m so frustrated because we aren’t even listened to or acknowledged by our leads or coaches. But today was the day to ruin it for almost everyone, we were all told today that this weekend “we sucked” and that if anyone gets lower than 85 they will have to move to another department or be fired. This is so unfair considering I had a system that was working and they said it’s not good enough. We have to pick from the first pick we see but it’s always oversized or GMDs and now we have small picks only anywhere between (1-30) picks or items is our average for an auto now and oversized and GMDs, forget it our pick rate goes out the window. I’m trying to see if I can get all the pickers together because we’re all cool with each other, like without the team lead or coaches have a meeting where we can all figure something out because when I tell you almost our whole department wanted to quit today because people genuinely don’t feel comfortable working anymore and I feel so bad but I wonder if there’s anything we can do that will work. If anyone has any ideas, literally any even if it’s stupid please let me know. Thank for your reading this all the way through.

(Update: I did not expect this post to get as much attention as it did thank you. And to all the higher ups or even employees commenting on this post rudely saying I’m not doing good enough, come pick for a day at my store and see how it is for you :) thank you to those who genuinely know I’m working hard busting ass and not sitting around doing nothing. I’ve lost 40 pounds and I used to average 130 a day from this job I think that should say enough)