r/OGPBackroom

Today I nil picked a few items. Items that were definitely not on the shelf. One item they wanted 3 . There was only 2 on the shelf. I looked around and checked topstock before nil picking. The other two were turkeys that were not there and I mean the entire mod was empty.

Literal hours later a cow CB comes up to my team lead and starts talking to her saying I don’t understand why someone will nil pick this when we have this many on hand. Maybe because they weren’t put out? Lol. I told him I would take him there but my Workvivo wasn’t working so I couldn’t send it in the chat.

My teamlead then went to move some things while I continued to tell him why it was nilpicked and he tells my teamlead to come back because he AND I QUOTE “doesn’t address associates directly.” He then told me that if there’s nothing out on the mod it’s my
Job to go to the back during my pickwalk and find it or find and ask one of the teamleads for said department.

There was no one out there during the pickwalk and I don’t even know who the teamleads are or if they were there that early cuz it was at like 5 am. But he was overall so rude to both me and my teamlead. Just because you sold your soul to be a coach and corporate slave doesn’t mean ur better than me and can speak to me that way because respect goes both ways and if I would’ve returned the energy he would’ve been pissed. I seriously hate coaches like that. I also told our exception worker after the walk. As I always do if I can’t find something and send it in the chat

I swear if they don’t take stupid look one more time out of the system I’m going to Bentonville and bitch slap someone. That prompt is stupid for exceptions of your doing exception you normally know what is and isn’t there so sitting there for a minute is a waste of my time and making my picks fall behind. If you didn’t know if you hit item not found in exceptions if give you a message to look again and will not let you move on for 60 seconds.

I'm usually a dispenser at my store and oftentimes I find myself dispensing the majority of the orders while the majority of my coworkers are either on their phones or talking or joking around with each other when orders need to be prepped and dispensed. It's been an everyday issue at work and I've been really sick and tired of it. And I try by best not to sit around (although sometimes I can't help as my body is in pain after dispensing and moving around for a while) as I'll be eventually told to do something mainly by an ATC, and there are times where I have to be pulled to different departments as they don't have enough people there. I'm just tired of being seen as "the work hero" or whatever you like to call it and I'm already burnt out from everything as it is.

I may of fractured my ankle it is bruised, swollen, and hurts like
hit it pulling the carts like supposed to. And mgt told me there is noting they can do So I’m screwed paying for it myself

Because I know I am not the only one who's metrics get pulled way down being asked by customers for help finding things. It happens MULTIPLE times per walk for me, because I guess I just look really approachable I don't know. I'm also new, I don't know where every single thing is in the store, and even using the sidekick app to look things up takes time especially when it doesn't want to load, or when the customer doesn't even know exactly what it's called that they're looking for. Like I promise I'm not that slow, but CUSTOMERS KEEP NEEDING MY HELP

We’ve tried assigning two people at a time just to handle the Xpress orders, but we can’t keep up, and we’re constantly leaving late because of it. How do you handle this at your stores?

After 2 months of fighting with the coach about actually using my accommodations, (I am 19 weeks pregnant and cannot lift, pull, or push over 30lbs) I am officially out of OGP and start up Front this coming week. I loved some of my backroom associates and am kinda sad to leave. I am relieved to be out of there. The lack of communication between everyone is such ssa and I hope they can get that together for future associates.