r/OGPBackroom

How do you guys deal with Spark drivers all coming at once? I'm a new TL in Digital (transfer from another store but I have experience in the role and was previous a TL), but I cannot deal with them all showing up at once. We go from no orders to 10 in queue and they're all drivers who are less than 10 minutes away. It absolutely destroys our wait time, because by the time we catch up prepping those orders, we have 15 more in queue.

I spent at least 30 minutes - and had to restart the exceptions pickwalk bc it timed out twice - looking for 2 of an item that had been nilpicked. On hand said 2 - and history showed 2 were delivered earlier in the day. No one on stocking teams could find it, so I finally subbed it. When I staged the subs with the rest of the totes for that customer, I saw that the customer actually had ordered 4 and the picker picked 2 and said he got them off a pallet in the back that hadn't been worked yet, and then he nilpicked the other 2. If on hands would have changed to 0 when he picked the 2 that were on hand, I wouldn't have had to waste time looking.

We have not started yet.

Our store is training everyone in OGP on the registers this should be fun with the younger group we have

I’ve noticed several posts regarding changes in the online grocery and delivery department. It appears all delivery orders will now be directed to Spark, which may lead to downsizing in the department. Additionally, it seems that schedules will become less family-friendly moving forward.

Today, I accepted a job offer in nursing and will be leaving the company. I will confirm that I work at one of the largest, if not the largest, supercenters in North Carolina. My store is a high-volume location with over 90 employees in the digital department. Due to the upcoming changes affecting my store, 35 employees in the digital department will be reassigned to other departments throughout the store by August 1st. I believe Walmart plans to implement these changes gradually, state by state, to save overhead costs and manage the growing digital department while avoiding negative feedback or media backlash.

It's sad to leave, and I will truly miss my coworkers. This job has helped me pay for school and allowed me to work around my daughter's schedule, for which I am grateful. However, I am glad to be moving on, and I sincerely wish everyone the best.