Substitutions at the end of a walk??
I was training someone today for a few hours. We had a walk where there were a few items not on the shelf. At the end of the walk (ended in produce), it wanted a sub back in Pharmacy. We went to get that and it printed an Unknown sticker (It wasn't an unknown item and it let it be scanned into the correct tote because we didn't notice the sticker at first). Then back to chips. The suggested sub wasn't there and the secondary sub was, so no label there. Then the third item wanted us to go back by Pharmacy!!!
What is going on? It wasn't like this yesterday when I was training (I am normally on Exceptions, but people love to complain - I heard no complaints about this).