Decemberunderground Vinyl Replacement via Wareanty Pro+
Wanted to provide an update since I’ve been on here in comments lately asking about Warranty Pro+. When I ordered my DU 20th Vinyl I opted in for the warranty randomly because it was like $2 extra.
Fast forward to my delivery and because their tracking Information never updated, my vinyl sat in my mailbox for at least 7 hours in 90-100°F heat. Of course it didnt play well after this so I filed a claim first via Sandbag and then through Warranty Pro+.
Two weeks went by and I never received as much as a confirmation that my claim had been received. And honestly, I expected the claim to be rejected anyway 🤷🏻♂️
A few days ago, to my surprise, I got a shipping notification email confirming a replacement was being mailed to me. It arrived today!
Just wanted to say that after I questioned here the legitimacy of the warranty add-on, it came through in my favor. Communication was poor (non existent really) but at the end of the day I’m glad I bought it.