Immediately banned for "fraud" registering for a Pro account with my Ltd UK company (obviously am not fraudulently reselling old clothes) - help!
I really need some help here! I've started a resale business with a friend and have been reselling clothes on consigment for clients for about 6 weeks on Vinted through our personal accounts. We decided it was time to set up a UK Ltd company and a Pro account and do it properly.
About 2 weeks after setting up the company, we registered for an account with a gmail address (as our company address is .shop which was flagged for fraud by Vestiaire - also SO annoying!!), our company number, address, corporation tax number etc. All by the book. The only potential flag is that we used a phone number used on another account, but normally they just ask you to use another one through auto-detection. The address was also the same as my home one, but it's really normal to have multiple accounts from different people, flat sharers etc.
We then immediately received a message from Vinted saying that activity "strongly suggests fraud is being carried out...we've had to permanently ban this account from Vinted"
Given our business is reselling clothes on Vinted this could not be less convenient. Has anyone had this overturned or have any advice or contacts?