Got a 2 month old water cylinder and noticed one of the seismic restraints has come off last weekend. I've emailed them, but still no response. Have raised it multiple times; a previous issue was remedied soon, but radio silence now which concerns me.
The other fixings don't look very solid either, so I'm concerned what would happen in a quake. Furthermore, unsure if I can trust them to fix this properly?
What should I do; wait for them to fix it, or immediately call somebody else or the plumber's board like suggested in this topic?
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