Second pair of jlab go air pop+ that needs returned :/
I've been a fan of JLabs for years, and have introduced my whole family to their stuff. We're very much repeat buyers at this point. I've had some grey go air pops+ for a year now, and they're still going strong, although there's been a pressure issue with the left one since it came out of the box-- it pops loudly and then sounds very muffled every time I put it in my ear, until I either take it out and blow in it to equalise the pressure or just wiggle it around a little. Annoying, yeah, but I live with it.
But a few weeks ago, just to have a spare pair, I ordered some rose red go air pops+ from a walmart digital sale, and with these, right out of the box, the left earbud was DEAD dead. It wouldn't charge even enough to pair; it got noticeably warm every time it was in the case, "charging"; I even plugged in the case for three days, cleaned the charging contacts, tried to reset the buds, everything. Nope. Wouldn't work. Had to return them as defective. Reordered another pair of the same colour, because surely that wouldn't happen twice...?
Well :] it happened twice :] This time it's the right earbud, and it *will* charge, but only up to 50%... and then it drains so fast it dies in an hour. Yes, I have the Jlab app and am using it to track the buds individually. The left one is FINE under exactly the same circumstances. Now I have to do another stupid return, and I'm really considering just not bothering to reorder, because... What the heck, jlab? I've had great experiences with your customer service, but-- why is your quality control this bad, and why is every pair of go pops I get a lemon in one way or another? Three for three isn't a good look.