u/ReferenceTemporary21

I have been trying to verify my age on Roblox for the past 3 days so I can use VC and chat. I’m 18 and every time I do a face scan it puts me in the 13-15 age group, so I verify my age using the government ID scan. After I do that it says I’m verified to be in the 18-21 group but every time I exit outside of the verification window, it shows me an error message. Can someone help me fix this? I just want to chat with people my age. Playing games by myself can get depressing. I use an iPad btw.