Hi All,

I’ll be the first to tell everyone that the rollout of the new CRM and getting everything up and running was a nightmare. It caused issues that we take full accountability for. Every affected client was fully refunded, and the problems have been fixed for over a week now.

That said, continuing to repost old issues over and over again just to create a nonstop town hall of negativity is becoming alarming and will not be tolerated. Constructive feedback is always welcome, but repeated attacks and recycling resolved situations help no one. Lets act like adults I even posted these bugs were fixed 6 days ago.

We’ve owned the mistakes, corrected them, and moved forward. It’s time for the community to do the same.

- Taylor

Hi All just wanted to let everyone know after reconfirming yesterday Hallandale is not being processed for MA orders just yet. Please message me directly for any help.

- Taylor

All bug issues with being charged after clicking "cancel subscription" has been fixed.

All of the new platforms bugs are being fixed on a daily basis the new look coming soon will answer all feedback customers have given in the past.

Thank you for your patience and loyalty!

-Taylor

This link will be used for everything below - https://my.refills.com/GLP1-3?pp=reddit-spring

New Tirzepatide Hallandale & Greenwich Pricing:

1 Month Any Dosage - $169

3 Month Any Dosage - $459

6 Month Any Dosage - $894 (Shipped in 3 month increments)

12 Month Any Dosage - $1740 (Shipped in 3 month increments)

States Not Available : Alabama, Arkansas, California, Hawaii, Kansas, Michigan, Minnesota, Mississippi , (Massachusetts) coming soon

Anyone in these states will be able to receive Greenwich Glycine instead of Hallandale currently.

New Semaglutide Hallandale & Apollo Care:

1 Month Any Dosage - $149

3 Month Any Dosage - $327

6 Month Any Dosage - $594 (Shipped in 3 month increments)

12 Month Any Dosage - $1140 (Shipped in 3 month increments)

States Not Available : Alabama, Arkansas, California, Hawaii, Kansas, Michigan, Minnesota, Mississippi (Massachusetts) coming soon

Anyone in these states will be able to receive Apollo Care instead of Hallandale currently. If Apollo Care goes away we will be notified on what's next and will notify our customers immediately.

Any questions or need assistance reach out to 561-202-3142

Hey All,

Just to be transparent with everything going on please note that due to the high demand from all pharmacies not just Refills BPI is getting lower on storage and has about 3-4 weeks worth left at this rate. Just giving everyone a heads up.

Thank you,

Taylor

Update 5.5.26 6:39pm eastern time

Hi everyone,

Please read this carefully there are important changes being implemented going forward. This will help avoid confusion and ensure you receive the correct products. Also see below for New & Existing customer information.

Existing Customers

If you ordered through the new CRM and DO NOT want the Greenwich Glycine formula in your Tirzepatide, and instead prefer:

• Hallandale (No Additives)

Vials Rx (Glycine)

You must send the following message to support via your portal at app.refills.com:

“Taylor asked me to reach out I'd like to cancel my current order on app.refills.com and get the new non-additives or Vials Rx link sent over for Reddit.”

What happens next:

• You will be refunded for the remaining balance
• You’ll receive a new link to reorder Hallandale or

Vials Rx

If you were in the OLD CRM (Login.refills.com) and had a BPI subscription you will automatically be switched to Hallandale if your state is not Available it will be Vials Rx Glycine. Same rules apply if you do not want Vials Rx Glycine.

State Restrictions (Hallandale NOT available):

If you live in the following states, Hallandale is NOT available, but Vials Rx (Glycine) is:

• Arkansas (AR)
• Mississippi (MS)
• California (CA)
• Hawaii (HI)
• Michigan (MI)
• Minnesota (MN)
• Kansas (KS)
• Alabama (AL)
• Massachusetts (MA)

Staying in the New CRM

• You will receive monthly Greenwich Glycine formula (Tirzepatide)
• Semaglutide customers remain unchanged (Apollo Care)

New Customers

Tirzepatide Options

You can now choose your pharmacy based on your state.

Important for restricted states (listed above):

• You will NOT be eligible for Hallandale
• You will automatically receive

Vials Rx Glycine

• DO NOT complete the application if you do NOT want

Vials Rx

Semaglutide (Apollo Care)

• All customers will continue receiving Apollo Care

Pricing for Apollo Care Semaglutide

Pricing

Hallandale & Vials Rx if state is not available for Hallandale

BUD (Beyond Use Dates):

Link to Hallandale sale pricing: https://go.refills.com/start-online-visit/newupdate

Dashboard once a customer: https://login.refills.com

Link to Vials Rx Only -

** The prices for Hallandale are for all dosages**

Greenwich (New CRM Default)

BUD:

25

• days after first puncture

Link to Greenwich sale pricing: https://r.refills.com/reddit-spring-sale

Dashboard once a customer: https://app.refills.com

**The prices are for all dosages**

Final Notes

• Please double-check your state eligibility before ordering
• Follow instructions exactly to avoid delays
• Contact support through your portal if you have questions