Anyone know of a locking cover that will fit around an MPC4-102? FSR makes a bunch of different things, but it is somewhat difficult to tell if the dimensions work with the protrusion of the panel itself. Figured I would ask in case someone had recent experience.
I have a job where a Q-SYS Core went offline from Reflect at 5:50am, there are cameras as well, so I know it wasn't a person holding down the front button or powering it off, the building didn't lose power, and none of the several other cores in the building were affected,, but upon further troubleshooting I found that the core had been completely reset to factory settings. It had lost its hostname, network settings, and was no longer registered on Reflect.
It came back up just fine when I changed the host name back and pushed the latest design file, but I am baffled - other than holding the front button down for 10+ seconds are there even any other methods to factory reset a Q-SYS core - can you do it from Core Manager? I don't see a way to do it through Reflect.
Has anyone ever seen this happen?