u/Remarkable_Job2937

After quite a bit of work with Meta Embedded Signup, we finally have WhatsApp Coexistence working end-to-end in WhachatCRM.

The part I’m most excited about is that a business can keep using its existing WhatsApp Business App and number, while the same conversations also flow into our Unified Inbox for CRM, automation and AI.

We tested inbound and outbound messaging while the Business App remained active, and we’ve now opened the onboarding to users.

We built it mainly because asking small businesses to abandon the WhatsApp Business App just to use a CRM creates way too much friction.

If anyone here is working with Coexistence too, I’d be interested to hear what issues you ran into with Meta onboarding.

If anyone wants to test our implementation, it’s live at https://www.whachatcrm.com I’d be interested to hear your feedback.

Hey everyone,

I’ve been building a tool called WhachatCRM focused on one simple thing: managing and converting conversations from WhatsApp and other messaging channels.

Most small businesses today are closing deals in chats — not funnels — but there’s no real system behind it. Messages get lost, follow-ups don’t happen, and leads just disappear.

So the product is built around that:

•	One inbox for WhatsApp, Instagram, Facebook, SMS

•	Built-in CRM (contacts, pipeline, notes, follow-ups)

•	Automations like sending booking links, reminders, routing leads, etc.

•	“Growth Engines” — ready-made setups for specific industries (pipelines, workflows, templates prebuilt)

One thing I felt strongly about:

👉 No per-message fees or markups

You connect your own WhatsApp API (Meta or Twilio), and you pay them directly.

We don’t add anything on top.

If anyone’s curious, here’s the site:

https://whachatcrm.com

Happy to share more — still early and improving it every day.