Riot Suspended Me for Failing to Connect to a Match
One out of every 15 games or so the client freezes in the loading screen and I’m unable to connect. I have to turn my pc off and try to load back, at which point my team remakes when I load back in. I recieved a 1 day suspension and a 15 min q timer for 5 total games, meaning an hour and 15 min total of waiting in q because of this.
The first ban a few weeks ago got reversed as they stated it was not my fault and gave me troubleshooting steps, which i performed. However it still happened the other day and Riot refuses to assist me, just stating the same copy/paste “we have verified your behavior.” This is absolutely ridiculous they are heavily punishing people for an issue with their client with zero recourse available. I see this same thing happen to someone once out of every 3-4 games it is so common.