u/ReportFit2920

More of a rant than anything this week...

1. Don't send me "thank you" emails...I get/send hundreds of emails a week. I don't need these.

2. Our loss reporting/intake dept freaking sucks. Proficiency in English should be job requirement number one skill required. Can't even get names correct - Cindy vs Sidney...address in Maryland with a Texas zip code...

3. Insureds completely misrepresenting loss facts. Tell me it's a single car loss vs a stationary object, no damage to insured vehicle. Yeah, not what happened at all...

4. People leaving a voicemail at 9pm and sending an email seconds later to see if I got the voicemail. It's 9pm fuckers, I don't work 16 hour days!!!

I really wish I could give specifics on some of these ridiculous claims filed against my insured... especially the GL injury claims.

I don't understand how people hurt themselves by not paying attention to where they are walking, trip and then immediately get an attorney. You walked into a stationary object (and I count a wall as a stationary object!) that is clearly marked and obvious. People have no shame or self accountability for their own negligence.

Your turn...and....GO!

So far this month I have 8 new claims reported/assigned that are mere weeks from the SOL running... asking me to preserve evidence and such from 2-3 years ago. Just shaking my head at this stuff. Rep letters are so generic that you can't even tell if it's a general liability or auto claim.

I know it's not, but there should be a bad faith option for reporting claims this far past the date of loss

Made a huge mistake, might get terminated. Fuck.