r/adjusters

Help on deciding next steep in career

So, I am 50 years old and a senior desk adjuster, o have the opportunity to move carriers to be a field adjuster. The pay will be the same less the OT I get as a DA.

The field position is about 3 hours from where I currently live so it would mean relocating

My current claim load is about 60 claims at any given time

WWYD

reddit.com
u/Professional_Sun8718 — 18 hours ago
▲ 10 r/adjusters+1 crossposts

Getting in the industry

I currently work as a server in a high volume restaurant in Central Florida averaging about $250/300 a day, but I'm looking to pivot out of the industry and transition into insurance claims adjusting with no experience. I'm trying to map out the best way to get started without completely tanking my income right out of the gate. For anyone already in the field or who has made this change, I have questions

Is it better to front the money for a FL 6-20 All-Lines course and study on my own while keeping my job, or just let a company pay for it? Any advantage/disadvantage to either route besides financially

If I get licensed on my own first, can I skip the lowest tier trainee desks and get a better starting pay?

Does high-volume restaurant chaos translate well to handling claims and upset people at all?

reddit.com
u/ShabanTheGod — 1 day ago

Tips for someone who is getting started?

I’m in my mid twenties and I’m looking to get started as an adjuster. I don’t have a college degree or insurance related experience, will that hold me back? My state doesn’t require a license, so I’m thinking I may get a DHS license to make my application more competitive. Is that a good idea? How long should I expect it to take to get hired once I start applying? I’d appreciate any advice, thanks!

reddit.com
u/Leather-Credit-8229 — 20 hours ago

National Adjusters Day | Feedback

Asking for a vendor friend:

"What can vendors do to make your life easier? We know you are overworked and underappreciated, and want to support you. We bring in food and swag to the office, or send what we think are helpful emails, but what do you WISH we would do to support you?"

reddit.com
u/empress-888 — 19 hours ago

Wacky Wednesday

Let's hear those stupid messed up claims!

Mine: Customer had a bathroom emergency and soiled themselves...filed a claim stating they got food poisoning at the location. Insured location/business does not prepare or sell food...only has complimentary sealed bottles of water.

The fact I even had a claim assignment for this is just plain stupid.

reddit.com
u/ReportFit2920 — 23 hours ago

Total loss with a lien holder

I am currently shadowing someone who is an adjuster and someone has a LH but their veh is a total loss. They’d still like to retain the veh, but adjuster said they need permission from LH. It was at the end of the day so I couldn’t stay on the line. How does this work? What if they owe more? How is this explained to them?

reddit.com
u/horrorwh0r3 — 1 day ago

Insurance recruiters

Who is everyone using for recruiters/staffing to help look for an adjuster position? I've interviewed everywhere and can't get anything. Currently with Big Red in Auto Injury. 6 total years auto claims experience.

reddit.com
u/Junker2208 — 1 day ago

National General question/referral?

I moved on from the basic screen and then HireVue recorded interview and now have an interview with a manager. It is for the “Auto Claims Adjuster” position. To me, that sounds very broad. When I had previously applied two years ago, the positions were Telephone Claims Representative I, II or Sr… The salary range is very wide-ranging ($**47,500–$104,100)**, as well, leading me to believe Auto Claims Adjuster is really just CLAIMS and they determine what level to put you at after interviewing. Any insight?

Also, anyone with Nat Gen want to give me a referral? I heard they carry a lot of weight!

reddit.com
u/ElegantStrike14 — 2 days ago

Revolt Against Westlake

All you PD adjusters out there- specifically in Auto Total Loss. Can we all unify against the AI monster that Westlake and others have become?! What a pain in my butt.

reddit.com
u/Helpmeplz3409 — 3 days ago
▲ 7 r/adjusters+1 crossposts

Questions about Liberty Mutual

Hey everyone! I recently interviewed with Liberty Mutual for the Associate Customer Service Representative (CI) position on July 28th.

At the end of my interview, I was told that it would take approximately 2–3 weeks to make a hiring decision and that I would receive a phone call if I was selected.

It has now been 3 weeks, and I still haven't received an update. My application is still showing as under consideration.

For anyone who has recently gone through Liberty Mutual's hiring process:

How long did it take for you to hear back after your interview?

If you were selected, did they contact you within the 2–3 week timeframe?

I'm trying not to overthink it, but the waiting is definitely making me assume I didn't get it. I reached out to my recruiter but have not heared anything. Any insight from people who have interviewed for this position or similar customer service or claims roles would be appreciated!

I am just genuinely exhausted with job searching! I would love to finally get a good stable job and grow within the company as I've heared many great things about them.

reddit.com
u/Effective_Oven4204 — 3 days ago

Question…

I have 2 years of experience as a operations supervisor with a trucking company where we deliver groceries to one of the biggest supermarkets in the USA.

I am interested to transitioning into this line of work specially the commercial area of it (Trucks claims etc). I have an understanding of some DOT rules and obviously the transportation arena. But I never worked as an actual claims adjuster.

Can I use my existing experience to get into a role like this?

Thanks.

reddit.com
u/burbuja0526 — 3 days ago

Does Liberty Mutual care about credit for claims roles?

Hi! I'm currently in the process of filing bankruptcy. My credit score has taken a heavy hit, we're talking like 500. I purchased a home a few years ago and have been living through a nightmare of undisclosed problems making the property unlivable. I simply cannot afford it and selling it isn't an option. Some recent flood damage was the icing on the cake.

I'm already in the insurance industry and handle claims. Will a poor credit background disqualify me from Liberty?

reddit.com
u/Intelligent_Tank_186 — 4 days ago

What are my other commercial adjusters making?

For my commercial adjusters that handle everything from BPP, structural damage, BI losses, etc (basically everything except of speciality like transportation, cyber, large loss) how much are you getting paid? Trying to figure out how bad we are getting underpaid

reddit.com
u/Successful_Employ863 — 6 days ago

Friday Check-In

Congrats for making it through the week.

Feel free to share your (Good/Better/Best) or (Good/Bad/Ugly) for celebration or support.

As always, I will monitor Automod removals. Just bring something real.

reddit.com
u/GustavusAdolphin — 6 days ago

Transfer?

Has anyone ever transferred to a new location within their company (same job) and hated it?
Like the actual city/state, job requirements etc. any advice?

reddit.com
u/favoritemistake24 — 6 days ago

Where are we going?

What positions/roles/companies is everyone looking at to get out of claims? I'm 2.5 years into auto bodily injury and I think it's going to kill me. specifically wondering what those of us without science based degrees are doing? I've got an English degree and my experience at Big Red, and that's about it

reddit.com
u/sunnygay5 — 8 days ago

Who’s hiring????

Any companies actually currently hiring right now? I need out of my current company (natgen) pleaseeeee I’m in middle Tennessee prefer remote but can do in office if it gets me out of this company. I have 5 years experience with minor BI experience as well. Please. Help. Me.

reddit.com
u/Natural-Junket-5707 — 8 days ago

Considering leaving Flo!

Field Kat Adjuster is my role. It is of my opinion and quite a few others that big blue/Flo that drastically overstaffed. With the amount of field cat reps, the deployment are a few in far between since the beginning of 2025. If you get any deployment instead of 20 days, it’ll probably be just 10 and that will be cut short. They get cut short because they send too many people out. Now we have come to the moment where they have introduced the five day deployment process until something. Big comes up where we need to give people longer deployments.

Yes, I understand Flo has a really good bonus structure at the end of the year, but we signed up for cat pay.

For people that work at Allstate if you are a field cat Adjuster or travel field Adjuster, how long do you sit at home in between deployment after your four days off? I don’t want to go somewhere else and sit at home for 2 to 3 weeks or even longer, I can do that right here at Flo!

reddit.com
u/Deep-Scarcity8038 — 7 days ago

Passed over again

Applied for the 9th time to a commercial adjuster position internally. The job was only posted for a few days and had limited area to one city vs all other postings for this same role being open to multiple states. Usually we get emails saying that there is an opening but not for this one.

Somehow I just noticed it checking for openings and applied.

My interview, which is normal an hour long with two managers, was with just the one and only scheduled for 30 minutes.

Not 3 hours after the interview I get notice that I wasn't selected and they picked someone in that specific city.

Normally there's an entire second interview with the next level of management with the final candidates.

I'm already looking for other companies but is this somehow really unusual? Is there any further recourse to ask about the process and how it was fast tracked for a clearly pre selected person?

reddit.com
u/14point4kMODEM — 8 days ago