Oh, you didn't need those $0 line items, did you?
I don't get it.
Sometime in the last 2 weeks I noticed that when I converted an estimate, it removed all my $0 line items. They contain customer notes, ticket info, etc. It was something QBO told us to do. I went to resend an invoice from April. AND all the $0 line items are missing. LUCKILY I saved a pdf when I first created the invoice so I have the notes I need to re-enter.
So, QBO decided, on it's own, to go back to EVERY invoice and remove ALL $0 line items.
QBO has been the bane of my existence
These last 2 months have been like living in hell
These last 2 weeks, I've been personally enjoyed by the devil
These last 2 hours was the culmination of everything disgraceful and terrible with this program. I can't handle the constant changes, regression, backstabbing!
I've chatted with their "support" they have nothing but apologies and cant fix anything.
QBO is a broken mess to the core, this was the straw, on the mountain of staws that has finally broken me.
Anyone know if there is a way to restore $0 line items? I've lost a MASSIVE amount of historical notes from this loss.
A company cannot function with an accounting program that is UNTRUSTWORTHY