No 1-1 dedicated hardware support, not the best rate, insane contracts. Why are you still sticking with Toast?
Don’t tell they are the best. The most common complaint is the hardware troubleshooting. I used to be an independent ISO and I hear this common from toast merchants. Contracts are crazy and I don’t think everyone gets the < 2-2.4% processing fee rate.
I’m curious if it is the offline feature. Anyone know if it authorizes the card or just stores in the device?
Why else are you using Toast?