Comfort Access “Exclude Home”—anyone else’s iX now locking at home when it previously stayed unlocked?
I have a 2024 iX xDrive50. This worked fine until the last software update this week. Previously, it stayed unlocked when I walked away in my home garage. Now it locks when I leave, and unlocks when I approach, much like it's not respecting the Exclude Home setting.
My Comfort Access settings are:
- Unlock when approaching: On
- Exclude “Home”: Checked
- Lock when walking away: On
I normally carry my iPhone, Apple Watch, and key fob. I tested with just the fob, leaving the phone and Watch well away, and got the same behavior.
One possible wrinkle: my garage is accessed from an alley behind the house. BMW Navigation shows about 200 feet remaining when navigating Home from the garage, although the street arrival point and actual Home pin are separate. From what I can tell, the Home pin can only hit a street address, not an exact physical location.
Has anyone else experienced this? Does yours stay unlocked at home with walk-away locking enabled elsewhere? If so, what model year/software version are you running, and did you need to adjust the saved Home location?
