u/Responsible-Side-354

I wasn’t going to post this because I didn’t think anyone would have the same experience as me… but this is taking too long for them to resolve, and I’m getting anxious.

When I consolidated my items, the page showed that the international shipping cost was 15,906 Japanese yen. But when I used my card, the notification said I had spent $153 USD. I was like, wowowowow, this is not right. I understand that the exchange rate can fluctuate, but this is ridiculous. It should have been around $101, certainly not a $52 difference.

So I canceled the consolidation. They refunded me very soon after, but they only refunded $101.

I immediately opened a case with them to ask what was going on, and that was two days ago. They still haven’t given me an answer. They responded within 24 hours with a canned message like, “We’ll help you soon.” Instead of actual help.

What do you guys think? Am I going to get the rest of my money back…? 😔

Hello everyone

One of my Kurimanju’s head stitches are really noticeable, while the others are nicely made. I’m wondering if there’s anything I can do to make the stitches less noticeable or hide them. If you know how to fix this, please teach me! Thank you! 

I’m located in the US. I haven’t seen anyone use Doorzo Priority yet. I’ve seen some bad reviews about Doorzo Air, so I was originally going to use Doorzo Air, but I worry a lot, so I ended up choosing Doorzo Priority for my peace of mind.

I’m also wondering if they will actually refund me under their “Pay by Actual Weight” policy. What I ordered is just some small plush keychains. The actual weight is only 1,021 g, while the volumetric weight is 6,156 g. I understand that Doorzo Priority also charges based on volumetric weight, but I’m still hoping they’ll refund at least some of the shipping cost since these keychains are really not big at all.

Has anyone in the US had experience with Doorzo Priority? I’d also love to hear about people’s experiences with Doorzo Air because I’m considering using it for my next order. It’s much cheaper. So if you’ve used Doorzo Air and never had any problems with it, please share your experience!

Thank you!