r/doorzo

▲ 1 r/doorzo

No shipping choice given?

Hi there, it's my second time using a proxy seller and first time ever using Doorzo. I just ordered merch that is brand new (released today or yesterday on the original JP site) and that's shipping out in January if I understood correctly. When placing my order, filling out my shipping info etc, I got a pop up telling me to carefully choose the shipping option so they could deliver properly but the next thing they did was asking for payment and that was it. At no point I was asked to choose which shipping service I wanted. Is it because the item is technically not released yet? I suppose I'll get to choose later if that's the case? I just want to be reassured lol

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u/quuu2 — 2 days ago
▲ 2 r/doorzo

First time using doorzo

Hello. This is my first time using doorzo and I couldn't find informations about some questions that I had.

1)How is doorzo packaging? I am thinking to ship through fedexlowcost some games and console and I am not sure if reinforced shipping is needed or not.

2)I read that it is possible to consolidate a max of 10 orders. With orders does it mean the number of items so for example a max of 10 items in a box or not? I have an order that contains multiple items so I am not sure if this count as 1 or 2>

3)When you ask to remove the seller packaging, do they also remove the console box?

4)In the shipping address part where it says Region/country/city. Is it recommended to put all 3 in the same box or maybe only the city? However with putting city it would show twice.

Thanks in advance.

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u/Photon4 — 3 days ago
▲ 6 r/doorzo+1 crossposts

Shipping issues

So I'm trying to consolidate my order and have it sent out. But for some reason I keep getting the message that there aren't any shipping options available. Most of my order is just plushies and acrylic stands. I'm located in the US. But I've never had this issue before unless there was something that was changed? I've already submitted a ticket with customer service but they're asking for an order ID when i'm trying to consolidate 6 items.

I wanted to ask if there was anyone else who was having this problem for shipping in the US.

u/Dry-Jellyfish7745 — 4 days ago
▲ 6 r/doorzo

First Time Shipping from Doorzo

Hi, this is my first time using and shipping from Doorzo. I’m very, very nervous about US Customs as I have items that potentially could be flagged under the new regulations. I know to avoid DHL. I’m unfamiliar with Doorzo Air and Priority. I also see ECMS Air Parcel. Should I just stick with FedEx? What have you guys used that have successfully gotten your stuff through customs? Thanks in advance!

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u/PatienceHoliday508 — 6 days ago
▲ 1 r/doorzo

Regular US user— is this “attention” note anything to worry about?

Please spare me if I’ve been oblivious to this note all along but I hadn’t noticed it until today. I’d imagine it has to do with that new rule for item coding / regulation of that had everyone worried a month or two ago; if that’s not it, then what does it mean by “choose your shipping method carefully” ?

u/gutconfetti — 6 days ago
▲ 2 r/doorzo

Is Doorzo fast at stocking items that arrived to their warehouse?

Hi! So I used Buyee, Neokyo, Zenmarket, and FromJapan before. I liked Neokyo for low fees and coupons but they are SO SLOW at stocking orders and packing them.

When I used Buyee, the items usually arrived within 3-5 days. But for Neokyo, they don't even show if the seller has sent the items and it always takes more than 10 days to stock them. I still have an item that hasn't stocked that I bought on July 30th. I'm aware that some sellers take time to ship the items, but I had no problem when I was using Buyee (I used them more than 30 times). And Neokyo took 5 days to pack my orders... I think this is way too slow compared to other proxies.

So I'm considering changing my warehouse and I saw a lot of recommendations of Doorzo.

  1. Is Doorzo fast at stocking & packing?

  2. Also do they allow immediate purchase for Mercari?

Thanks in advance!

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u/theauo — 8 days ago
▲ 1 r/doorzo

Auction money haven’t came back

For my Malaysian buyers
I bid an item and I paid by credit card and I lost the bid , it’s been 2 weeks since the purchase ( rm755.04) I haven’t gotten my refund yet what should I do and is this normal ?

u/Important_Bank_7066 — 10 days ago
▲ 4 r/doorzo

HTS / HS Code Selection?

Hi y'all, apologies if this has already been discussed here (can't seem to find many threads or comments), but does Doorzo have an option to customize, view, or modify HS / HTS codes or descriptions?

I used FromJapan for three recent large shipments and they just needed a list to update the codes, but l'm not seeing a way to modify them with Doorzo.

Thanks in advance for your help!

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u/Wheelbirds — 9 days ago
▲ 7 r/doorzo

How has the experience been after CPSC was implemented

I wanted to know what people have been experiencing with their orders after July 8th when they implemented that stupid cpsc rule. Has anyone from the US put orders on doorzo through since then and if so how was your experience? Did the shipping courier really discard of your items or did it go fine? And what shipping couriers should I even use right now? I have some pre-orders of acrylic stands and can badges set to arrive in late September to early Oct, so I wanna know what i should expect, or should I just prepare myself for the worst

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u/Significant_Bell_546 — 10 days ago
▲ 2 r/doorzo

How long do pre-orders take to ship?

this product was supposed to ship late July, but its already August, and i was wondering when it was going to ship

i wanted to consolidate some of my orders i had with this, but the storage duration in the warehouse for the other orders are about to expire, so i was in a bit of a hurry

tysm for answering!

u/yesnomay_be — 11 days ago
▲ 2 r/doorzo+1 crossposts

surface mail to the US unavailable?

bought one figure (1/7 scale) and when I went to pick the shipping options the only ones available were air. Is it because it's a small package (dimensions: 18360cm³, weight: 1106g)? Surface shipping is available according to the Japan Post website so I'm not sure why it's not an option on doorzo

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u/TheS0urArtist — 13 days ago