Fraud Alert
Today I got a call from 1-888-842-6328. They said they were the Navy federal fraud department. They said someone went to a branch and started a wire transfer for 19k to some gambling place on the east coast. They asked if I went to a branch today or have ever started a wire transfer to the place they mentioned. I told them no, and all of this seemed normal. But then they said the person bypassed the ID process at the bank and that someone at the branch may be working with the scammer to send the wire transfer. They mentioned a lot of details about the id machine at the bank and said it was similar to the airport. They said they let the fdic department know and they would be calling me. They said they wanted to confirm that nothing was taking place and asked me to log into the app and look at my balances and read them back to them. At this point I was suspicious. I told them I would go to a branch and deal with it. They tried to keep me on the phone and said even if I went to a branch, they would have to call back in because they don't deal with the technical end of things. I hung up at this point and went to a branch. The branch said they had no kind of fraud notes on my account and made sure I had all of the security measures in place. The scammer tried to call from another number, 1-806-672-4281.