Transferring to Mint Mobile is proving to be impossible
I recently bought a pixel 10 and a year of service from mint and am trying to transfer from Boost Mobile. I have been trying to port my number over and activate the phone, but it is seemingly impossible to do. I have the correct account number, transfer pin, and zip code from boost, but it fails and I keep getting changing error reasons from mint. It usually says wrong account number and check my details, although at other times has said there is no service in my area or something else. The only consistent thing is that the email I eventually get says the failure from another carrier lists the wrong carrier. Even though I say it is Boost, the emails usually say at&t, although sometimes metro PCs. They never say boost which is what I am trying to transfer from.
I try the useless chat feature but it just keeps saying wait 48 hours even though I have already failure emails saying to contact them through chat or call. When I call, I sit on hold for over a half hour trying to talk to someone. When I eventually connect to a human, they cannot understand me either due to the lack of understanding of English or the insane amounts of background noise on their end. It takes multiple attempts to try and confirm account information I give them, even though it's already been entered into the automated system. Eventually I get verified and then transferred to a survey asking how support has been without ever doing anything to even try and address my issue.
At this point, if I hadn't already paid for the phone and service, there is no way in hell I would switch to Mint. If there is this many problems and utter lack of support for trying to become a customer, what hell must it be once you are already a customer if you have problems?