▲ 12 r/Monash
Monash Library Staff Noise Complaint Training
It’s been a consistent issue across this sub and among students that quiet spaces are loitered with people not following the social cues and norms of the dedicated areas. Although the staff is very understanding and helpful, sometimes handling this sort of behaviour requires more than one-off asking to lower their noise level. It also requires prompt response and fairness. Most importantly, it requires monitoring and follow up, as many people resume the behaviour as soon as staff leaves.
I do think staff need additional training on this matter and clear reporting guidelines that actively monitor the rules of library rather than passive reporting.
u/RevolutionaryBee1730 — 17 hours ago